Terms & Conditions

Terms and Conditions

  • Terms are payment in full
  • Refunds will only be made within a 28-day period, upon receipt of proof of purchase, on one pack over measures, and will only apply to stock items.
  • All refunds will be in the form of credit notes only.
  • Ownership of products remains with Any Floors until full payment is received.
  • All goods to be inspected by the customer on collection/ delivery. The customer will then be deemed to have accepted the goods in good condition.
  • Guarantees on all products are with the manufacturer and not Any Floors. This does not affect your statutory rights in any way.
  • Any Floors does not accept any responsibility for the fitting or any fitting contractor.
  • Customers must follow the fitting instructions supplied by the manufacturer.
  • Any Floors does not accept any liability for the duration of delivery of special orders of non-stick items.
  • Room measurements are the responsibility of the customer.

Important information and advice to consider before purchasing a floor

  • The floor must be level and meet the manufacturers requirements, see manufacturers details on the sheets supplied with each pack.
  • The packs should be laid on a flat surface in the environment they are to be installed to acclimatise both for the humidity and temperature, at least 48 hours prior to installation.
    Solid wood packs need at least one week to acclimatise.
  • All natural wood products will have a variation in its colour and grain, which alters over time, depending upon the grade of wood chosen. Samples will give some indication to this variation, but cannot give a complete picture. Once purchased Any Floors will not be liable if the product colour or grain is not acceptable to the customer.
  • Grit and dirt will damage and scratch flooring; therefore it is advisable to have a suitable clean mat at all entrances.
  • The floor must be protected from all heavy objects using felt pads and caster protectors.
  • Stilettos may damage any flooring.
  • All wood and laminate flooring require an expansion gap, to meet the manufactureres requirements.
  • All concrete floors, ground and lower floors must have a DPC above the floor and immediately below the underlay.


Visit the Any Floors Showroom in Coventry

To browse all products and to make a purchase, please visit the Showroom. You cannot make a purchase here. This shop is for browsing and information only. We have a huge choice of all types of flooring at the Showroom. Our website showcases a small sample of the entire collections we supply and have in stock.

Contact Us

02476 673 356